Belluna Co., Ltd. (the “Company”) and its group companies collect various personal information from all the
stakeholders, such as customers, vendors/corporate clients, shareholders and employees through its mail order
business, finance business, Internet business, solution business and real estate business (hereinafter “the
Businesses”). For the purpose of keeping collected personal information private, the Group shall appropriately
manage its businesses to avoid various risks by understanding the keystone of related laws, legal risks and
management risks. Also, the Group believes that it is most necessary for us to establish a system to comply
with laws and regulations including its information system.
The Group has three pillars as our management philosophy, “Customer-driven,” “Employees who are cheerful,
responsible and seek challenges” and “Aiming to be an excellent company.” Collected personal information is
the very core of our business, and the Group has been effectively utilizing its database.
In recent years, with the progress of information technology, many companies have established a system of
database management to prevent leaking or other risks, while still being able to easily collect and analyze
customers’ information.
The Group shall safely keep and accumulate collected personal information while understanding the importance
of adopting. Under this policy, the Group endeavors to handle our database appropriately and rigidly, and this
is our commitment to all stakeholders.
Establishment: March 1, 2005
Revision: March 31, 2011
Belluna Co., Ltd.
President and Chief Executive Officer
Kiyoshi Yasuno
Complaint and Request Desk for Personal Information (In Japanese only)